19-year-old Chloe faces a life-changing diagnosis from Dr. Emma as a severe, painful skin condition puts her dream career as a hairdresser at risk.
Stuart's huge nose is severely swollen, making it hard to breathe and deeply embarrassing. Steve sees Dr. Emma about a large lump on his forehead.
Dr. Emma meets 20-year-old Zoe, who is battling the worst facial keloid scarring she's ever seen, to see if surgery can remove them for good.
Chris arrives at clinic with 120 painful skin tags. Jakki has spent £13k searching for answers about her extremely red and swollen face.